Privacy Policy

Last updated: June 24, 2026

CLNK ("CLNK," "we," "us," or "our") operates theclnk.com and sells custom-engraved metal cards, personalized goods, and jewelry. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, book an appointment, or communicate with us by phone, text message, or WhatsApp. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

  • Contact details — your name, billing and shipping address, email address, and phone number.
  • Order and transaction information — items viewed, added to cart, or purchased; proofs you approve; payment confirmation; and order history. Payment card numbers are processed securely by our payment processor and are not stored by CLNK.
  • Communications — the contents of your calls, text messages, WhatsApp messages, emails, and support requests, including details and images you choose to send us for an engraving.
  • Device and usage information — IP address, browser and device type, and how you interact with our website, collected through cookies and similar technologies.

How We Use Your Information

  • To provide our products and services, process and fulfill orders, create and share digital proofs, arrange pickup or shipping, and handle returns or exchanges.
  • To communicate with you about your orders, appointments, proofs, and questions — by phone, text message, WhatsApp, or email.
  • To provide customer support and respond to your inquiries.
  • To detect, prevent, and address fraud, security issues, and misuse.
  • To comply with applicable law and enforce our terms and policies.
  • With your separate consent where required, to send you promotional communications, which you can opt out of at any time.

SMS / Text Messaging & Your Mobile Information

When you provide your mobile phone number to CLNK — for example by booking an appointment, requesting a quote or proof, or texting our business line at (848) 200-2088 — you consent to receive transactional and customer-care text messages from CLNK, including appointment and pickup confirmations, custom-engraving order and proof-ready updates, and one-to-one replies to your questions.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to opt out at any time; reply HELP for help.
  • Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your mobile phone number or your SMS/text-messaging consent with any third parties or affiliates for their own marketing or promotional purposes. Mobile information collected for SMS will not be shared with third parties or affiliates for marketing or promotional purposes at any time.

How We Disclose Your Information

We disclose personal information only as needed to operate our business and as described in this Policy:

  • Service providers who perform services on our behalf, such as payment processing, shipping and fulfillment, website hosting (Shopify), data analytics, and our telephone and messaging providers. These providers may use your information only to perform services for us.
  • Legal and safety reasons — to comply with applicable law, valid legal process, or government requests, and to protect the rights, property, or safety of CLNK, our customers, or others.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We do not sell your personal information for money, and we do not share mobile or SMS information with third parties or affiliates for their marketing purposes.

Cookies and Tracking

We use cookies and similar technologies to operate and improve our website, remember your preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of the "sale" or "sharing" of personal information or of targeted advertising. To exercise these rights, contact us using the details below, or visit Your Privacy Choices. We will not discriminate against you for exercising your rights, and we may need to verify your identity before responding.

Data Retention and Security

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and physical safeguards to protect your information; however, no method of transmission or storage is completely secure.

Children's Privacy

Our services are not directed to children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us personal information, please contact us so we can delete it.

Third-Party Links

Our website may link to third-party sites we do not control. We are not responsible for the privacy practices of those sites; please review their policies before providing personal information.

International Visitors

We are based in the United States, and your information may be processed in the United States. If you access our services from outside the U.S., you understand your information may be transferred to and processed in the U.S.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where required, provide additional notice.

Contact Us

Questions about this Privacy Policy or your personal information? Call or text us at (848) 200-2088, email sales@theclnk.com, or write to CLNK, 695 Cross St, Lakewood, NJ. This Policy is governed by the laws of the State of New Jersey.